Privacy Policy for NeRV Futures Close App

Effective Date: 09/09/2024

1. Introduction

Welcome to the NeRV Futures Close App (“the App”), developed by Digitalnauts and commissioned by Northern Gas Network (“NGN”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By downloading and using the App, you agree to the terms outlined here.

2. Information We Collect

When using the App, we may collect both personal and usage data, which includes:

• Personal Information: Name, email address, phone number, organisation, and job role.
• App Usage Data: Interaction data such as products you are interested in, elements you explore within the App, and properties visited (if applicable).
  
  
  

3. How We Use Your Information

We use your data to enhance your experience with the App and provide relevant information, such as:

• Sending you updates on products or services related to your interests.
• Providing personalised content based on your activity within the App.
• Offering future insights, updates, or research findings.
  
  
  

4. Data Storage & Security

We take your privacy seriously and are committed to safeguarding your personal information. All collected data is encrypted and stored securely. Only authorised personnel from Digitalnauts and NGN have access to your information.

5. GDPR Compliance

We adhere to the General Data Protection Regulation (GDPR), ensuring that your rights are respected. You have the right to access, correct, or delete your personal information. At any time, you can withdraw your consent to our processing of your data. To exercise these rights, please contact us at [email protected]

6. Data Sharing

Your personal data will not be sold, rented, or shared with third parties without your consent, unless required by law. NGN will use your data solely for the purposes outlined in this Privacy Policy.

7. User Consent

By using the App and providing your information, you consent to our data practices as outlined. You also agree to receive communications from NGN related to products and services based on your preferences.

8. Your Rights

You may request to review, modify, or delete your personal information at any time by contacting us at [email protected] You also have the right to lodge complaints with your local data protection authority regarding our processing of your personal data.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. You will be notified of any changes either through the App or via the email address provided during registration. Continued use of the App after these changes means you accept the updated terms.

10. Contact Information

For any questions or concerns about this Privacy Policy, please contact:

[email protected]

Digitalnauts Ltd
53 Mercantile Chambers, Bothwell St,
Glasgow G2 6TS, Scotland